Terms and Conditions

Reservations
We respectfully remind you that a verbal or written reservation constitutes a legal contract.

Deposit / Credit Card
A deposit, or credit card details are required for all bookings in order to secure the room.

Cancellation
In the event of less than 48 hours notice of cancellation of your booking we would make every effort to re-let the accommodation. However, we reserve the right to charge a one night if the room is not subsequently re-let.

Payment
It our policy to ask kindly for payment on arrival. Through experience we have learned that most guests benefit from minimal disruption during the breakfast service and find check out easier and quicker on the day of departure.

We prefer payment of your final account by cash, cheque or debit card. If paying by cheque, this should be made payable to 'Bentons'.

Damage
In the event of damage to Guest House property, we reserve the right to charge to replace, repair or professionally clean the item concerned.

There will be a charge of £10.00 for lost keys.

Departure Times
For the convenience of incoming guests, we require rooms to be vacated by 10.30am on the day of departure. Later departure times may, however, be possible on request.

Non-Smoking Policy
In the interests of comfort and the safety of our guests we have a strict non-smoking policy. Non compliance or damage caused by tampering with the sensitive smoke detectors will result in a charge to repair such items and a charge for professional cleaning of the room will be levied.